Heintzelman's BBQ Pit

4.6 ( 841 reviews )
Checking... 12:00 AM - 8:00 PM See Hours
$20–30
6361 Knickerbocker Rd, Ontario, NY 14519, United States
+1 315-333-1235

Heintzelman's BBQ Pit, located at 6361 Knickerbocker Rd in Ontario, NY, has quickly become a darling among barbecue aficionados. The restaurant’s welcoming atmosphere sets the stage for an unforgettable dining experience. Patrons rave about the exceptional customer service, particularly praising the dedication of servers like Amanda, who excels in ensuring a memorable visit. Owner Bob engages directly with guests, adding a personal touch that enhances the overall vibe.

The menu is a culinary adventure; from the mouthwatering prime rib, perfectly cooked, to the refreshing sampler platter of sides, each dish offers a burst of flavor that leaves diners craving more. Chriss Pooler emphasizes the freshness of every bite, declaring it "more tasty than anything you can ever find in this area." The garlic pretzels and their signature mac and cheese are frequently highlighted, ensuring no one leaves unsatisfied.

With a family-friendly atmosphere and support for military and law enforcement, Heintzelman's BBQ Pit is more than just a restaurant; it’s a community gathering spot. This establishment has made a significant impression, leaving guests eager to return and explore more of their delectable offerings. If you haven't yet experienced Heintzelman’s, it's time to indulge in what many describe as the best BBQ in the area. You won’t regret it!

Amenities and More

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
  • Service options
    • Has outdoor seating
    • Offers kerbside pickup
    • Offers delivery
    • Offers takeaway
    • Serves dine-in
  • Highlights
    • Has fast service
    • Has great beer selection
    • Serves great cocktails
    • Has live music
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves alcohol
    • Serves beer
    • Serves cocktails
    • Serves coffee
    • Serves comfort food
    • Serves happy-hour drinks
    • Serves happy-hour food
    • Quick bite
    • Serves small plates
    • Serves vegetarian dishes
    • Serves wine
  • Dining options
    • Serves breakfast
    • Serves brunch
    • Serves lunch
    • Serves dinner
    • Has catering
    • Has counter service
    • Serves dessert
    • Has seating
  • Amenities
    • Has bar on site
    • Has toilet
  • Atmosphere
    • Casual
    • Cosy
    • Trendy
  • Crowd
    • Family friendly
    • Good for groups
    • Popular with tourists
  • Planning
    • Accepts reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Credit cards
  • Children
    • Good for kids
    • High chairs available
    • Has kids' menu
  • Parking
    • Free of charge street parking
    • Free parking lot
    • Plenty of parking

Reviews For Heintzelman's BBQ Pit

Chriss Pooler
Jul 1,2025
Amanda was our server, that girl knows customer service and she deserves way more than she probably gets! The owner goes around and talks to EVERY table (super awesome) The food??? OMG - TO DIE FOR!!!!!!!!! Every bite is fresh, mouthwatering deliciousness and is more tasty than anything you can ever find in this area! How did we not know about this place??? WE WILL BE BACK! ADD THAT EGG TO THE BURGERS PLEASE!!!! That is the only suggestion I can give. My Mom and I took my husband out for Father's day and we found our new spot!!!!!!! No regrets (only that we didn't know sooner!!!) Every bite is sooooooo worth it, and the food comes out rather fast! GO TRY THEM. YOU WILL BE BACK!!!!!!!!!!!!!! You will not find better BBQ in this area!!!!!
Roy Dillenbeck
Jun 19,2025
My girlfriend and I came here for the first time. We both ordered the 2 piece platter with 1/2 chicken and pulled pork. The Mac and cheese with the pork was to die for. Sorry, I ate it before I took the photo, so it's not in the photo. All of the food was really great. The sampler platter of the sides they offer was an unexpected nice touch, which was a great idea by the owners. Very friendly staff, and one of the owners ( Bob ) came over and introduced himself. I've only been to 2 other restaurants in my life, and the owner went to the tables and introduced themselves. Very classy move. We also got to meet his wife, Dawn. Very nice people. And our waitress was very friendly and the service was great as well. We look forward to coming back again and again. The restaurant has a country feel to it and is very handicapped accessible. We wish them all of the success.
Rob Zuber
Jun 10,2025
The food here is outstanding! If you are visiting for the first time. Your waitress will offer a small tasting of their delicious side dishes. The prime rib I had was cooked perfectly. I also recommend trying the garlic pretzels! During dinner the owner and chef walked out into the dining room. He made a point to visit everyone making sure they were happy with their food. I was able to talk with Bob for a few minutes. It was nice to meet the person actually making the food! I can’t wait to visit again. So I can try the rest of the menu.
Manuela Bussler-Sweeney
Apr 26,2025
First time at this BBQ joint but not the last. Our waitress Michelle was great. So very friendly. We were offered a sampler of their favorite sides,so picking ours with our dinners wasn't so hard to do ,since they have so many to choose from. This place is definitely worth a drive and indulge in some great BBQ.
Super Camry
Apr 21,2025
The food it’s actually really good, they serve fast with also great service, price is fair, nice enviroment, family oriented, they support Military, Law enforcement etc i think thats a nice detail... really confy chairs as well. Will come back to get food when am around, highly recommend!
Emily Schedlbauer
Apr 14,2025
Our favorite barbecue place around! Never had a bad meal and the waitresses run their butts off and all provide excellent service.
Brooke Emily
Apr 2,2025
Absolutely delicious food, cozy friendly atmosphere, great menu, super friendly waitresses, can’t recommend enough! Went for the first time last night. It was busy and every one on the staff was friendly and the entire atmosphere was great. The waitress inquired if we’d been there before and I had not so she brought a sampler platter to try a few of their menu items. It had applesauce, Cole slaw, collard greens, mashed potatoes and gravy, Cajun corn, Mac salad, bacon Mac n cheese, and smoked baked beans. Everything on the sampler was delicious! And what a great way to make people feel welcome and to experience the menu! My friend had a BBQ platter with pulled pork and pulled chicken and collard greens and Cole slaw. I had the nachos with pulled pork. We did not wait long for the food and I was very impressed at the portion sizes. Highly recommend the nachos! They were absolutely loaded with corn and cheese and beans and pulled pork and sour cream and the original bbq sauce and so delicious! Overall what a great experience and the food is amazing and the atmosphere is super inviting.
Gregg Starks
Mar 17,2025
A friend took me to lunch here. It was very slow, very quiet. Seating was uncomfortable because it has no padding. Service was very quick. Menu was very clear with sooo many options. Presentation of food was very nice. Portions were of decent size. Food was very tasty. Had a microbrew of a beer that had pineapple, mango sour in it. Went perfectly with the sweetness of smoked meats. Dessert was really tasty too. It's a little out of the way but it's definitely worth the trip.

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